/* AIOS Dashboard CRM shell. Navy rail #16254C, action blue #2C6EED, canvas #F4F7FB. */
:root {
  --crm-navy: #16254C; --crm-navy-2: #1E3160; --crm-blue: #2C6EED; --crm-blue-dark: #1F58C7;
  --crm-canvas: #F4F7FB; --crm-ink: #14203B; --crm-muted: #63708A; --crm-line: #E3E9F2;
  --crm-ok: #138A52; --crm-ok-bg: #E5F6EC; --crm-off: #8A4B12; --crm-off-bg: #FDF0E1;
  --crm-err: #D32F2F; --crm-err-bg: #FDECEC; --crm-info-bg: #EAF1FE; --crm-wa: #128C4A;
  --crm-radius: 14px; --crm-rail: 264px;
  /* surfaces and text tokens: light values; html[data-bs-theme=dark] swaps them (bottom of file) */
  --crm-surface: #fff; --crm-subtle: #F8FAFD; --crm-chip-bg: #EEF1F6; --crm-line-2: #CFD8E6;
  --crm-ink-2: #46536D; --crm-faint: #9AA6BE; --crm-info-fg: #1F3F86;
  --crm-warn-bg: #FFF6E5; --crm-warn-fg: #7A4B00; --crm-warn-line: #F2C98A; --crm-err-fg: #9B1C1C; --crm-err-line: #F2C4C4;
  --crm-ai-bg: #EEE8FF; --crm-ai-fg: #5B3CC4; --crm-glow: #DCE7FB;
}
html[data-crm-shell] body {
  background: var(--crm-canvas); color: var(--crm-ink); margin: 0;
  font-family: Inter, "Segoe UI", system-ui, -apple-system, Roboto, "Helvetica Neue", Arial, sans-serif;
  font-size: 0.9375rem; line-height: 1.5; overflow-x: hidden;
}
html[data-crm-shell] #back-to-top, html[data-crm-shell] #preloader { display: none !important; }
.crm-skip { position: absolute; left: -999px; top: 8px; z-index: 100; background: var(--crm-surface); padding: 8px 12px; border-radius: 8px; }
.crm-skip:focus { left: 8px; }
:where(.crm-app, .crm-auth) a { color: var(--crm-blue); text-decoration: none; }
:where(.crm-app, .crm-auth) :focus-visible { outline: 3px solid rgba(44, 110, 237, 0.45); outline-offset: 2px; }
.crm-app h1, .crm-app h2, .crm-app h3, .crm-auth h1, .crm-auth h2, .crm-auth h3 { color: var(--crm-ink); font-family: inherit; font-weight: 700; margin: 0; letter-spacing: -0.01em; }
:where(.crm-app, .crm-auth) code { color: var(--crm-info-fg); background: var(--crm-info-bg); padding: 1px 6px; border-radius: 6px; font-size: 0.8125rem; }

/* ---------------------------------------------------------------- layout */
.crm-app { min-height: 100vh; background: linear-gradient(to right, var(--crm-navy) var(--crm-rail), var(--crm-canvas) var(--crm-rail)); }
.crm-rail {
  position: fixed; inset: 0 auto 0 0; width: var(--crm-rail); background: var(--crm-navy); color: #C9D3EA;
  display: flex; flex-direction: column; z-index: 40; overflow-y: auto;
}
.crm-brand { display: flex; align-items: center; justify-content: space-between; padding: 22px 20px 18px; }
.crm-brand-link, .crm-header-brand, .crm-auth-brand { display: inline-flex; align-items: center; gap: 10px; font-size: 1.3rem; color: #fff !important; white-space: nowrap; }
.crm-brand-link b, .crm-header-brand b, .crm-auth-brand b { font-weight: 800; letter-spacing: -0.02em; }
.crm-brand-link span, .crm-header-brand span { font-weight: 500; }
.crm-rail-close { display: none; background: none; border: 0; color: #C9D3EA; font-size: 1.4rem; padding: 4px; border-radius: 8px; }
.crm-nav { list-style: none; margin: 4px 0 0; padding: 0 12px; display: grid; gap: 4px; }
.crm-nav-link {
  display: flex; align-items: center; gap: 14px; padding: 11px 14px; border-radius: 10px; color: #C9D3EA !important;
  font-weight: 500; transition: background-color 0.15s ease;
}
.crm-nav-link i { font-size: 1.25rem; width: 22px; text-align: center; }
a.crm-nav-link:hover { background: rgba(255, 255, 255, 0.06); color: #fff !important; }
.crm-nav-link.is-active { background: var(--crm-navy-2); color: #fff !important; box-shadow: inset 3px 0 0 var(--crm-blue); }
.crm-nav-link.is-active i { color: #6FB1FF; }
.crm-nav-link.is-unavailable { color: #7E8BAA !important; cursor: not-allowed; }
.crm-nav-link small { margin-left: auto; font-size: 0.6875rem; color: #8C99B8; border: 1px solid #36487A; border-radius: 999px; padding: 0 8px; }
.crm-main-col { margin-left: var(--crm-rail); min-height: 100vh; display: flex; flex-direction: column; min-width: 0; }
.crm-header {
  position: sticky; top: 0; z-index: 30; height: 68px; background: var(--crm-surface); border-bottom: 1px solid var(--crm-line);
  display: flex; align-items: center; gap: 16px; padding: 0 28px;
}
.crm-header-brand, .crm-menu-btn { display: none !important; }
.crm-search { flex: 0 1 560px; display: flex; align-items: center; gap: 10px; height: 42px; padding: 0 14px; border: 1px solid var(--crm-line); border-radius: 12px; background: var(--crm-subtle); color: var(--crm-muted); cursor: not-allowed; }
.crm-search input { border: 0; background: transparent; width: 100%; color: var(--crm-muted); font: inherit; cursor: not-allowed; }
.crm-icon-btn { margin-left: auto; width: 42px; height: 42px; display: inline-grid; place-items: center; border: 0; border-radius: 12px; background: transparent; color: var(--crm-ink); font-size: 1.35rem; }
.crm-icon-btn:disabled { color: var(--crm-faint); cursor: not-allowed; }
.crm-user { position: relative; }
.crm-user summary { list-style: none; display: flex; align-items: center; gap: 10px; cursor: pointer; padding: 6px 8px; border-radius: 12px; }
.crm-user summary::-webkit-details-marker { display: none; }
.crm-user summary:hover { background: var(--crm-canvas); }
.crm-user-text { white-space: nowrap; }
.crm-user-text b { font-weight: 600; }
.crm-user-menu { position: absolute; right: 0; top: calc(100% + 6px); min-width: 200px; background: var(--crm-surface); border: 1px solid var(--crm-line); border-radius: 12px; box-shadow: 0 12px 32px rgba(20, 32, 59, 0.12); padding: 6px; z-index: 50; }
.crm-user-menu a, .crm-user-menu button { display: flex; width: 100%; align-items: center; gap: 10px; padding: 9px 12px; border-radius: 8px; color: var(--crm-ink) !important; background: none; border: 0; font: inherit; text-align: left; }
.crm-user-menu a:hover, .crm-user-menu button:hover { background: var(--crm-canvas); }
.crm-user-menu form { margin: 0; }
.crm-avatar { flex: none; width: 38px; height: 38px; border-radius: 50%; background: var(--crm-navy); color: #fff; display: inline-grid; place-items: center; font-weight: 700; font-size: 0.875rem; }
.crm-avatar-sm { width: 34px; height: 34px; background: var(--crm-info-bg); color: var(--crm-info-fg); font-size: 0.8125rem; }
.crm-avatar-lg { width: 64px; height: 64px; font-size: 1.35rem; }
.crm-content { padding: 28px; display: grid; gap: 20px; align-content: start; max-width: 1360px; width: 100%; }
.crm-content:focus { outline: none; }

/* ---------------------------------------------------------------- module chooser + grouped sidebar (design/erp-shell) */
.crm-brand-link { min-width: 0; white-space: normal; }
.crm-brand-link span { font-size: 1.05rem; line-height: 1.25; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }
.crm-nav-group { margin: 18px 26px 6px; font-size: 0.8125rem; font-weight: 600; color: #8C99B8; }
.crm-nav + .crm-nav-group { margin-top: 22px; }
.crm-chooser { position: relative; }
.crm-chooser summary { list-style: none; display: flex; align-items: center; gap: 10px; height: 46px; padding: 0 12px 0 7px; border: 1px solid var(--crm-line); border-radius: 12px; background: var(--crm-surface); cursor: pointer; font-weight: 600; color: var(--crm-ink); transition: border-color 0.15s ease, box-shadow 0.15s ease; }
.crm-chooser summary::-webkit-details-marker { display: none; }
.crm-chooser summary:hover, .crm-chooser[open] summary { border-color: var(--crm-line-2); box-shadow: 0 2px 8px rgba(20, 32, 59, 0.06); }
.crm-chooser-chevron { font-size: 1.15rem; color: var(--crm-muted); transition: transform 0.15s ease; }
.crm-chooser[open] .crm-chooser-chevron { transform: rotate(180deg); }
.crm-chooser-panel { position: absolute; right: 0; top: calc(100% + 8px); z-index: 50; display: grid; grid-template-columns: repeat(var(--cols, 3), 104px); gap: 10px; padding: 14px; background: var(--crm-surface); border: 1px solid var(--crm-line); border-radius: 16px; box-shadow: 0 18px 48px rgba(20, 32, 59, 0.14); }
.crm-mod-tile { display: grid; justify-items: center; gap: 10px; padding: 16px 8px 14px; border: 1px solid var(--crm-line); border-radius: 12px; color: var(--crm-ink) !important; font-size: 0.875rem; font-weight: 500; text-align: center; transition: border-color 0.15s ease, background-color 0.15s ease; }
.crm-mod-tile:hover { border-color: var(--crm-line-2); background: var(--crm-subtle); }
.crm-mod-tile.is-active { border: 2px solid var(--crm-blue); background: var(--crm-info-bg); padding: 15px 7px 13px; }
.crm-mod-icon { --mod: #2C6EED; --mod-bg: #E7EFFE; flex: none; display: inline-grid; place-items: center; width: 32px; height: 32px; border-radius: 9px; background: var(--mod); color: #fff; font-size: 1.05rem; }
.crm-mod-tile .crm-mod-icon { width: 46px; height: 46px; border-radius: 12px; background: var(--mod-bg); color: var(--mod); font-size: 1.45rem; }
.crm-mod-tile.is-active .crm-mod-icon { background: var(--mod); color: #fff; }
.crm-mod-icon[data-module="crm"] { --mod: #E5484D; --mod-bg: #FDE8E9; }
.crm-mod-icon[data-module="sales"] { --mod: #2C6EED; --mod-bg: #E7EFFE; }
.crm-mod-icon[data-module="purchase"] { --mod: #8B5CF6; --mod-bg: #F0EAFE; }
.crm-mod-icon[data-module="masters"], .crm-mod-icon[data-module="inventory"] { --mod: #F08C00; --mod-bg: #FFF1DB; }
.crm-mod-icon[data-module="accounting"] { --mod: #1F9D55; --mod-bg: #E3F6EA; }
.crm-mod-icon[data-module="hr"] { --mod: #7C4DFF; --mod-bg: #EEE8FF; }
.crm-mod-icon[data-module="marketing"] { --mod: #F76707; --mod-bg: #FFEBDD; }
.crm-mod-icon[data-module="logistics"] { --mod: #0EA5C6; --mod-bg: #DFF5FA; }
.crm-mod-icon[data-module="ecommerce"] { --mod: #E64980; --mod-bg: #FDE7EF; }
.crm-mod-icon[data-module="builder"] { --mod: #5B6B88; --mod-bg: #EAEEF4; }

/* ---------------------------------------------------------------- building blocks */
.crm-card { background: var(--crm-surface); border: 1px solid var(--crm-line); border-radius: var(--crm-radius); padding: 24px; box-shadow: 0 1px 2px rgba(20, 32, 59, 0.04); min-width: 0; }
.crm-card-title { font-size: 1.0625rem; margin-bottom: 16px !important; display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.crm-section-title { font-size: 1rem; margin: 8px 0 4px !important; }
.crm-page-head { display: flex; align-items: flex-end; justify-content: space-between; gap: 16px; flex-wrap: wrap; }
.crm-card > .crm-page-head { margin-bottom: 18px; }
.crm-page-head h1, .crm-h1 { font-size: 1.75rem; }
.crm-eyebrow { margin: 0 0 4px; font-size: 0.75rem; font-weight: 700; letter-spacing: 0.08em; text-transform: uppercase; color: var(--crm-muted); }
.crm-muted { color: var(--crm-muted); margin: 0; }
.crm-sub { display: block; color: var(--crm-muted); font-size: 0.8125rem; font-weight: 400; }
.crm-help { display: block; color: var(--crm-muted); font-size: 0.8125rem; margin-top: 4px; }
.crm-hint { color: var(--crm-muted); font-weight: 400; }
.crm-req { color: var(--crm-err); }
.crm-note { display: flex; gap: 8px; align-items: center; margin: 0; color: var(--crm-muted); }
.crm-link { font-weight: 600; display: inline-flex; gap: 6px; align-items: center; }
.crm-crumbs { display: flex; align-items: center; gap: 6px; color: var(--crm-muted); font-size: 0.875rem; flex-wrap: wrap; }
.crm-back { display: inline-flex; gap: 8px; align-items: center; color: var(--crm-muted) !important; font-weight: 500; }
.crm-btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 8px; min-height: 42px; padding: 0 18px;
  border-radius: 10px; border: 1px solid transparent; font: inherit; font-weight: 600; cursor: pointer; white-space: nowrap;
  transition: background-color 0.15s ease, border-color 0.15s ease;
}
.crm-btn-primary { background: var(--crm-blue); color: #fff !important; }
.crm-btn-primary:hover { background: var(--crm-blue-dark); }
.crm-btn-light { background: var(--crm-surface); color: var(--crm-ink) !important; border-color: var(--crm-line-2); }
.crm-btn-light:hover { background: var(--crm-canvas); }
.crm-btn-danger-light { background: var(--crm-surface); color: var(--crm-err) !important; border-color: var(--crm-err-line); }
.crm-btn-danger-light:hover { background: var(--crm-err-bg); }
.crm-btn:disabled { opacity: 0.5; cursor: not-allowed; }
.crm-btn-block { width: 100%; }
.crm-badge { display: inline-flex; align-items: center; gap: 4px; padding: 2px 10px; border-radius: 999px; font-size: 0.75rem; font-weight: 600; white-space: nowrap; }
.crm-badge-ok { background: var(--crm-ok-bg); color: var(--crm-ok); }
.crm-badge-off { background: var(--crm-off-bg); color: var(--crm-off); }
.crm-badge-late { background: var(--crm-warn-bg); color: var(--crm-warn-fg); } /* amber: same palette as .crm-alert-warn */
.crm-badge-info { background: var(--crm-info-bg); color: var(--crm-info-fg); }
.crm-badge-quiet { background: var(--crm-chip-bg); color: var(--crm-ink-2); }
.crm-chip { display: inline-flex; align-items: center; gap: 4px; padding: 2px 10px; margin: 2px 4px 2px 0; border-radius: 8px; background: var(--crm-chip-bg); font-size: 0.8125rem; }
.crm-tag { display: inline-flex; align-items: center; gap: 3px; padding: 0 7px; border-radius: 6px; font-size: 0.6875rem; font-weight: 600; background: var(--crm-chip-bg); color: var(--crm-ink-2); vertical-align: middle; white-space: nowrap; }
.crm-tag-lock { background: var(--crm-warn-bg); color: var(--crm-warn-fg); }
.crm-tag-live { background: var(--crm-ok-bg); color: var(--crm-ok); }
.crm-tag-quiet { background: var(--crm-chip-bg); color: var(--crm-ink-2); }
.crm-wa { display: inline-flex; align-items: center; gap: 6px; color: var(--crm-wa) !important; font-weight: 600; white-space: nowrap; }
.crm-wa i { font-size: 1.1rem; }
.crm-alert { display: flex; gap: 10px; align-items: flex-start; padding: 12px 14px; border-radius: 10px; margin: 0 0 16px; font-size: 0.875rem; }
.crm-alert i { font-size: 1.1rem; line-height: 1.3; }
.crm-alert-error { background: var(--crm-err-bg); color: var(--crm-err-fg); }
.crm-alert-info { background: var(--crm-info-bg); color: var(--crm-info-fg); }
.crm-alert-warn { background: var(--crm-warn-bg); color: var(--crm-warn-fg); margin-top: 16px; margin-bottom: 0; }
.crm-empty { text-align: center; padding: 36px 16px; display: grid; justify-items: center; gap: 8px; }
.crm-empty h1, .crm-empty h2 { font-size: 1.25rem; }
.crm-empty p { color: var(--crm-muted); margin: 0 0 8px; }
.crm-empty-icon { width: 56px; height: 56px; border-radius: 50%; display: grid; place-items: center; background: var(--crm-info-bg); color: var(--crm-blue); font-size: 1.6rem; }

/* ---------------------------------------------------------------- forms */
.crm-form { display: grid; gap: 16px; }
.crm-field { display: grid; gap: 6px; min-width: 0; border: 0; padding: 0; margin: 0; }
.crm-field label, .crm-label { font-weight: 600; font-size: 0.875rem; padding: 0; }
.crm-field input[type=text], .crm-field input[type=email], .crm-field input[type=tel], .crm-field input[type=password],
.crm-field select, .crm-filters select, .crm-catalogue select {
  width: 100%; height: 44px; padding: 0 12px; border: 1px solid var(--crm-line-2); border-radius: 10px; background: var(--crm-surface); color: var(--crm-ink); font: inherit;
}
.crm-field input:focus, .crm-field select:focus, .crm-filters input:focus, .crm-filters select:focus { border-color: var(--crm-blue); outline: 3px solid rgba(44, 110, 237, 0.18); }
.crm-field .invalid, .crm-field input.invalid, .crm-field select.invalid { border-color: var(--crm-err) !important; background: var(--crm-err-bg); }
.crm-field input:disabled, .crm-field select:disabled { background: var(--crm-subtle); color: var(--crm-muted); }
.crm-error { color: var(--crm-err); font-size: 0.8125rem; }
.crm-error[hidden] { display: none; }
.crm-grid-2 { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 16px 20px; }
.crm-grid-3 { display: grid; grid-template-columns: 2fr 1fr 1fr; gap: 16px 20px; }
.crm-static { margin: 0; }
.crm-segment { display: inline-flex; border: 1px solid var(--crm-line-2); border-radius: 10px; overflow: hidden; width: max-content; }
.crm-segment a, .crm-segment span { padding: 9px 26px; font-weight: 600; color: var(--crm-ink) !important; }
.crm-segment .is-on { background: var(--crm-blue); color: #fff !important; }
.crm-segment .is-disabled { color: var(--crm-faint) !important; cursor: not-allowed; }
.crm-checks-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(220px, 1fr)); gap: 8px; }
.crm-check { display: flex !important; align-items: center; gap: 10px; padding: 10px 12px; border: 1px solid var(--crm-line); border-radius: 10px; font-weight: 500 !important; cursor: pointer; }
.crm-check input { width: 18px; height: 18px; accent-color: var(--crm-blue); }
.crm-check .crm-tag { margin-left: auto; }
.crm-check.is-locked { background: var(--crm-subtle); color: var(--crm-muted); cursor: not-allowed; }
.crm-password { position: relative; }
.crm-password input { padding-right: 44px !important; }
.crm-password-toggle { position: absolute; right: 4px; top: 4px; width: 36px; height: 36px; border: 0; background: none; color: var(--crm-muted); border-radius: 8px; }
.crm-actions { display: flex; justify-content: flex-end; gap: 12px; flex-wrap: wrap; }
.crm-subform { border-top: 1px solid var(--crm-line); padding-top: 16px; margin-top: 16px; }
.crm-subform h3 { font-size: 0.9375rem; }
.crm-inline-form { margin-top: 12px; }

/* ---------------------------------------------------------------- staff list */
.crm-filters { display: flex; gap: 12px; margin-bottom: 18px; flex-wrap: wrap; }
.crm-search-field { flex: 1 1 320px; display: flex; align-items: center; gap: 10px; height: 44px; padding: 0 14px; border: 1px solid var(--crm-line-2); border-radius: 10px; }
.crm-search-field input { border: 0; outline: 0; width: 100%; font: inherit; background: transparent; }
.crm-filters select { width: auto; min-width: 160px; }
.crm-table-wrap { border: 1px solid var(--crm-line); border-radius: 12px; overflow: hidden; }
.crm-table { width: 100%; border-collapse: collapse; }
.crm-table th { background: var(--crm-subtle); text-align: left; font-size: 0.8125rem; font-weight: 600; color: var(--crm-ink-2); padding: 12px 16px; }
.crm-table td { padding: 14px 16px; border-top: 1px solid var(--crm-line); vertical-align: middle; }
.crm-table tbody tr:hover { background: var(--crm-subtle); }
.crm-person { display: flex; align-items: center; gap: 12px; color: var(--crm-ink) !important; }
.crm-person b { font-weight: 600; }
.crm-cards { display: none; list-style: none; margin: 0; padding: 0; }
.crm-mcard { border: 1px solid var(--crm-line); border-radius: 12px; padding: 14px; }
.crm-mcard .crm-person { margin-bottom: 10px; }
.crm-mcard .crm-person > .crm-badge { margin-left: auto; }
.crm-mcard dl { margin: 0; display: grid; gap: 6px; }
.crm-mcard dl div { display: grid; grid-template-columns: 96px 1fr; gap: 8px; }
.crm-mcard dt { color: var(--crm-muted); font-weight: 500; font-size: 0.8125rem; }
.crm-mcard dd { margin: 0; min-width: 0; }

/* ---------------------------------------------------------------- overview */
.crm-stat-row { display: grid; grid-template-columns: repeat(auto-fit, minmax(220px, 1fr)); gap: 20px; }
.crm-stat { display: flex; align-items: center; gap: 16px; color: var(--crm-ink) !important; }
.crm-stat:hover { border-color: var(--crm-line-2); }
.crm-stat-icon { width: 48px; height: 48px; border-radius: 12px; background: var(--crm-info-bg); color: var(--crm-blue); display: grid; place-items: center; font-size: 1.4rem; }
.crm-stat-value { display: block; font-size: 1.75rem; font-weight: 700; line-height: 1.1; }
.crm-stat-label { color: var(--crm-muted); font-size: 0.875rem; }
.crm-next h2, .crm-self h2 { font-size: 1.0625rem; }
.crm-next p { color: var(--crm-muted); margin: 6px 0 10px; }
.crm-self { display: flex; align-items: center; justify-content: space-between; gap: 16px; flex-wrap: wrap; }
.crm-self-main { display: flex; align-items: center; gap: 16px; }

/* ---------------------------------------------------------------- person detail */
.crm-profile-head { display: flex; align-items: center; gap: 18px; flex-wrap: wrap; }
.crm-profile-name { flex: 1; min-width: 0; }
.crm-profile-name h1 { font-size: 1.5rem; overflow-wrap: anywhere; }
.crm-profile-name p { margin: 6px 0 0; display: flex; gap: 6px; flex-wrap: wrap; }
.crm-detail-grid { display: grid; grid-template-columns: minmax(0, 1.4fr) minmax(0, 1fr); gap: 20px; align-items: start; }
.crm-stack { display: grid; gap: 20px; min-width: 0; }
.crm-dl { margin: 0; display: grid; }
.crm-dl > div { display: grid; grid-template-columns: 150px minmax(0, 1fr); gap: 12px; padding: 12px 0; border-top: 1px solid var(--crm-line); }
.crm-dl > div:first-child { border-top: 0; padding-top: 0; }
.crm-dl dt { color: var(--crm-muted); font-weight: 500; }
.crm-dl dd { margin: 0; overflow-wrap: anywhere; }
.crm-dl-tight > div { padding: 8px 0; }
.crm-reasons { margin: 6px 0 0; padding-left: 18px; color: var(--crm-off); font-size: 0.8125rem; }
.crm-timeline { list-style: none; margin: 0; padding: 0; display: grid; gap: 12px; }
.crm-timeline li { position: relative; padding-left: 22px; }
.crm-timeline li::before { content: ""; position: absolute; left: 2px; top: 7px; width: 9px; height: 9px; border-radius: 50%; background: var(--crm-blue); }

/* ---------------------------------------------------------------- groups */
.crm-create { padding: 0; }
.crm-create > summary { list-style: none; padding: 16px 24px; cursor: pointer; }
.crm-create > summary::-webkit-details-marker { display: none; }
.crm-create[open] > summary { border-bottom: 1px solid var(--crm-line); }
.crm-create > form { padding: 20px 24px 24px; }
.crm-groups { display: grid; grid-template-columns: 280px minmax(0, 1fr); gap: 20px; align-items: start; }
.crm-group-list { padding: 12px; display: grid; gap: 4px; }
.crm-list-title { margin: 8px 8px 4px; font-size: 0.75rem; font-weight: 700; letter-spacing: 0.08em; text-transform: uppercase; color: var(--crm-muted); }
.crm-group-item { position: relative; display: grid; padding: 10px 34px 10px 12px; border-radius: 10px; color: var(--crm-ink) !important; }
.crm-group-item:hover { background: var(--crm-canvas); }
.crm-group-item.is-active { background: var(--crm-info-bg); box-shadow: inset 3px 0 0 var(--crm-blue); }
.crm-group-name { font-weight: 600; }
.crm-group-meta { color: var(--crm-muted); font-size: 0.8125rem; }
.crm-group-lock { position: absolute; right: 12px; top: 12px; color: var(--crm-warn-fg); }
.crm-editor-head { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.crm-editor-head h2 { font-size: 1.375rem; margin-right: 6px !important; overflow-wrap: anywhere; }
.crm-danger-zone { margin-top: 16px; padding-top: 16px; border-top: 1px solid var(--crm-line); }
.crm-catalogue { border: 1px solid var(--crm-line); border-radius: 12px; overflow: hidden; }
.crm-cat-row { display: grid; grid-template-columns: minmax(0, 1fr) 80px 120px; gap: 12px; align-items: center; padding: 12px 16px; border-top: 1px solid var(--crm-line); }
.crm-cat-head { background: var(--crm-subtle); border-top: 0; font-size: 0.8125rem; font-weight: 600; color: var(--crm-ink-2); }
.crm-cat-row.is-granted { background: var(--crm-subtle); }
.crm-cat-perm { display: flex; flex-wrap: wrap; align-items: center; gap: 4px 10px; min-width: 0; }
.crm-cat-label { color: var(--crm-muted); font-size: 0.875rem; }
.crm-cat-tags { display: inline-flex; gap: 6px; flex-wrap: wrap; }
.crm-scope-locked { display: inline-flex; align-items: center; gap: 4px; font-weight: 600; color: var(--crm-ink-2); }
.crm-catalogue select { height: 36px; }
.crm-switch { position: relative; display: inline-block; width: 42px; height: 24px; }
.crm-switch input { position: absolute; opacity: 0; width: 100%; height: 100%; margin: 0; cursor: pointer; z-index: 1; }
.crm-switch span { position: absolute; inset: 0; background: var(--crm-line-2); border-radius: 999px; transition: background-color 0.15s ease; }
.crm-switch span::after { content: ""; position: absolute; left: 3px; top: 3px; width: 18px; height: 18px; border-radius: 50%; background: var(--crm-surface); transition: transform 0.15s ease; }
.crm-switch input:checked + span { background: var(--crm-blue); }
.crm-switch input:checked + span::after { transform: translateX(18px); }
.crm-switch input:focus-visible + span { outline: 3px solid rgba(44, 110, 237, 0.45); outline-offset: 2px; }
.crm-switch input:disabled { cursor: not-allowed; }
.crm-switch input:disabled + span { opacity: 0.55; }

/* ---------------------------------------------------------------- sign in and setup */
.crm-auth { min-height: 100vh; display: grid; place-items: center; padding: 32px 16px; background: radial-gradient(1200px 600px at 10% -10%, var(--crm-glow) 0, transparent 60%), var(--crm-canvas); }
.crm-auth-card { width: 100%; max-width: 440px; background: var(--crm-surface); border: 1px solid var(--crm-line); border-radius: 18px; padding: 32px; box-shadow: 0 18px 48px rgba(20, 32, 59, 0.08); }
.crm-auth-card-wide { max-width: 980px; }
.crm-auth-brand { color: var(--crm-navy) !important; margin-bottom: 24px; }
.crm-auth-brand b, .crm-auth-brand span { color: var(--crm-navy); }
.crm-auth-title { font-size: 1.5rem; margin-bottom: 16px !important; }
.crm-auth-note { color: var(--crm-muted); font-size: 0.8125rem; text-align: center; margin: 0; }
.crm-setup { display: grid; grid-template-columns: minmax(0, 0.8fr) minmax(0, 1.2fr); gap: 36px; }
.crm-setup-intro { background: var(--crm-navy); color: #C9D3EA; border-radius: 14px; padding: 28px; }
.crm-setup-intro .crm-eyebrow { color: #8FB4FF; }
.crm-setup-intro .crm-auth-title { color: #fff; }
.crm-checks { list-style: none; padding: 0; margin: 20px 0 0; display: grid; gap: 12px; }
.crm-checks li { display: flex; gap: 10px; align-items: center; }
.crm-checks i { color: #6FB1FF; font-size: 1.2rem; }

/* ---------------------------------------------------------------- customers */
.sr-only { position: absolute !important; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0, 0, 0, 0); white-space: nowrap; border: 0; }
.crm-table-wide th, .crm-table-wide td { padding: 12px 10px; }
.crm-table-wide th { white-space: normal; line-height: 1.3; }
.crm-table-wide td { white-space: nowrap; }
.crm-table-wide td:first-child { white-space: normal; min-width: 220px; padding-left: 16px; }
.crm-table-wide th:first-child { padding-left: 16px; }
.crm-na { color: var(--crm-faint); }
.crm-btn-sm { min-height: 34px; padding: 0 12px; font-size: 0.8125rem; border-radius: 8px; }
.crm-btn-wa { background: var(--crm-wa); color: #fff !important; }
.crm-btn-wa:hover { background: #0E7A40; }
.crm-badge-dnc { background: var(--crm-err-bg); color: var(--crm-err-fg); }
.crm-customer-head { padding-bottom: 0; }
.crm-head-actions { display: grid; justify-items: end; gap: 4px; }
.crm-head-reason { margin: 0; display: flex; gap: 6px; align-items: center; color: var(--crm-muted); font-size: 0.875rem; }
.crm-tabs { display: flex; gap: 4px; margin-top: 20px; border-top: 1px solid var(--crm-line); overflow-x: auto; }
.crm-tab { display: inline-flex; align-items: center; gap: 6px; padding: 14px 16px 12px; font-weight: 600; color: var(--crm-muted) !important; border-bottom: 3px solid transparent; white-space: nowrap; }
.crm-tab.is-active { color: var(--crm-blue) !important; border-bottom-color: var(--crm-blue); }
.crm-section-head { align-items: center; margin-bottom: 12px; }
.crm-section-head .crm-card-title { margin: 0 !important; }
.crm-not-linked { padding: 40px 16px; }
.crm-main-needed { border-color: var(--crm-warn-line); background: var(--crm-warn-bg); }
.crm-main-choice { display: grid; gap: 12px; }
.crm-main-choice .crm-btn { justify-self: start; }
.crm-pic-grid { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: repeat(auto-fill, minmax(300px, 1fr)); gap: 16px; }
.crm-pic { border: 1px solid var(--crm-line); border-radius: 12px; padding: 16px; display: grid; gap: 10px; align-content: start; min-width: 0; }
.crm-pic.is-inactive { background: var(--crm-subtle); }
.crm-pic.is-inactive .crm-pic-name b { color: var(--crm-muted); }
.crm-pic-head { display: flex; align-items: center; gap: 12px; }
.crm-pic-name { flex: 1; min-width: 0; overflow-wrap: anywhere; }
.crm-pic-tags { margin: 0; display: flex; gap: 6px; flex-wrap: wrap; }
.crm-pic-dl { margin: 0; display: grid; gap: 6px; }
.crm-pic-dl div { display: grid; grid-template-columns: 22px minmax(0, 1fr); gap: 8px; align-items: center; }
.crm-pic-dl dt { color: var(--crm-muted); }
.crm-pic-dl dd { margin: 0; min-width: 0; overflow-wrap: anywhere; }
.crm-pic-actions { display: flex; flex-wrap: wrap; gap: 8px; padding-top: 10px; border-top: 1px solid var(--crm-line); }
.crm-pic-actions form { margin: 0; }
.crm-pic-panel { width: 100%; }
.crm-pic-panel > summary { list-style: none; display: inline-flex; }
.crm-pic-panel > summary::-webkit-details-marker { display: none; }
.crm-pic-panel[open] > summary { margin-bottom: 10px; }
.crm-pic-panel .crm-form { gap: 10px; padding: 12px; border-radius: 10px; background: var(--crm-err-bg); }
.crm-pic-panel .crm-btn { justify-self: start; }
.crm-span-2 { grid-column: 1 / -1; }
.crm-pic-rows { display: grid; gap: 14px; margin-bottom: 14px; }
.crm-pic-row { border: 1px solid var(--crm-line); border-radius: 12px; padding: 14px 16px 16px; margin: 0; min-width: 0; }
.crm-pic-row.is-inactive { background: var(--crm-subtle); }
.crm-pic-row-title { font-size: 0.875rem; font-weight: 700; padding: 0 6px; margin: 0; width: auto; float: none; }
.crm-pic-fields { display: grid; grid-template-columns: 1.3fr 0.9fr 1fr 1.3fr; gap: 12px 16px; }
.crm-pic-flags { display: flex; flex-wrap: wrap; align-items: center; gap: 10px; margin-top: 12px; }
.crm-pic-flags .crm-check { padding: 8px 12px; }
.crm-pic-flags [data-pic-remove] { margin-left: auto; }
.crm-alert-top { margin: 0 0 14px; }
.crm-inline { display: flex; gap: 10px; }
.crm-inline input { flex: 1; }
.crm-branch-add { margin-bottom: 16px; max-width: 560px; }
.crm-branch-list { list-style: none; margin: 0; padding: 0; border: 1px solid var(--crm-line); border-radius: 12px; }
.crm-branch { padding: 12px 16px; border-top: 1px solid var(--crm-line); }
.crm-branch:first-child { border-top: 0; }
.crm-branch.is-inactive { background: var(--crm-subtle); }
.crm-branch-form { display: grid; grid-template-columns: minmax(0, 1fr) auto auto; gap: 12px; align-items: start; }
.crm-check-inline { padding: 10px 12px; }
.crm-empty-line { padding: 8px 0; }
@media (max-width: 1199.98px) {
  .crm-pic-fields { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}
@media (max-width: 767.98px) {
  .crm-pic-fields { grid-template-columns: minmax(0, 1fr); }
  .crm-pic-grid { grid-template-columns: minmax(0, 1fr); }
  .crm-head-actions { justify-items: start; width: 100%; }
  .crm-tabs { flex-wrap: wrap; overflow: visible; gap: 0 2px; }
  .crm-tab { padding: 10px 10px 8px; }
  .crm-branch-form { grid-template-columns: minmax(0, 1fr) auto; }
  .crm-branch-form .crm-field { grid-column: 1 / -1; }
  .crm-pic-flags [data-pic-remove] { margin-left: 0; }
}

/* ---------------------------------------------------------------- follow-ups */
.crm-field input[type=number], .crm-field input[type=time], .crm-field input[type=date], .crm-field input[type=datetime-local], .crm-field textarea {
  width: 100%; height: 44px; padding: 0 12px; border: 1px solid var(--crm-line-2); border-radius: 10px; background: var(--crm-surface); color: var(--crm-ink); font: inherit;
}
.crm-fu-form .crm-field, .crm-fu-form .crm-grid-2 > .crm-field, .crm-grid-3 > .crm-field { align-content: start; }
.crm-field input[type=datetime-local], .crm-field input[type=date], .crm-field input[type=time] { min-width: 0; max-width: 100%; }
.crm-field textarea { height: auto; min-height: 96px; padding: 10px 12px; resize: vertical; line-height: 1.5; }
.crm-field textarea:focus { border-color: var(--crm-blue); outline: 3px solid rgba(44, 110, 237, 0.18); }
.crm-count { display: inline-grid; place-items: center; min-width: 24px; height: 22px; padding: 0 7px; border-radius: 999px; background: var(--crm-chip-bg); color: var(--crm-ink-2); font-size: 0.75rem; }
.crm-tab.is-active .crm-count { background: var(--crm-info-bg); color: var(--crm-blue); }
.crm-fu-tabs { margin: 0 0 18px; border-top: 0; border-bottom: 1px solid var(--crm-line); }
.crm-fu { display: grid; gap: 20px; align-items: start; }
.crm-fu.has-drawer { grid-template-columns: minmax(0, 1fr) minmax(0, 420px); }
.crm-fu-table td { padding: 12px 14px; }
.crm-fu-table th { padding: 12px 14px; }
.crm-fu-table tr.is-open { background: var(--crm-info-bg); }
.crm-mcard.is-open { border-color: var(--crm-blue); }
.crm-drawer { display: grid; gap: 16px; align-content: start; min-width: 0; }
.crm-fu.has-drawer .crm-fu-table th:nth-child(5), .crm-fu.has-drawer .crm-fu-table td:nth-child(5),
.crm-fu.has-drawer .crm-fu-table th:nth-child(6), .crm-fu.has-drawer .crm-fu-table td:nth-child(6) { display: none; }
.crm-drawer-head { display: flex; align-items: flex-start; gap: 12px; }
.crm-drawer-name { flex: 1; min-width: 0; }
.crm-drawer-name h2 { font-size: 1.125rem; overflow-wrap: anywhere; }
.crm-drawer-name p { margin: 4px 0 0; }
.crm-drawer-close { margin-left: 0; flex: none; }
.crm-drawer .crm-alert { margin: 0; }
.crm-drawer .crm-dl > div { grid-template-columns: 64px minmax(0, 1fr); }
.crm-drawer-problem { color: var(--crm-off); font-weight: 600; }
.crm-why h3 { font-size: 0.875rem; margin-bottom: 6px !important; }
.crm-why ul { margin: 0; padding-left: 18px; color: var(--crm-ink-2); font-size: 0.875rem; display: grid; gap: 2px; }
.crm-why p { font-size: 0.875rem; margin: 6px 0 0; }
.crm-message { white-space: normal; overflow-wrap: anywhere; background: var(--crm-subtle); border: 1px solid var(--crm-line); border-radius: 10px; padding: 10px 12px; }
.crm-drawer-actions { display: flex; flex-wrap: wrap; justify-content: flex-end; align-items: flex-start; gap: 10px; }
.crm-drawer-actions form { margin: 0; }
.crm-skip-panel { width: auto; margin-right: auto; }
.crm-skip-panel[open] { width: 100%; }
.crm-skip-panel .crm-form { background: var(--crm-subtle); }
.crm-log h3 { font-size: 0.875rem; margin-bottom: 10px !important; }
.crm-approve-hint { flex-basis: 100%; text-align: right; font-size: 0.8125rem; color: var(--crm-off); margin: 0; }
.crm-days { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 12px; }
.crm-day { position: relative; }
.crm-day input { position: absolute; opacity: 0; inset: 0; margin: 0; cursor: pointer; }
.crm-day span { display: inline-grid; place-items: center; min-width: 56px; height: 38px; padding: 0 12px; border: 1px solid var(--crm-line-2); border-radius: 10px; font-weight: 600; font-size: 0.875rem; }
.crm-day input:checked + span { background: var(--crm-blue); border-color: var(--crm-blue); color: #fff; }
.crm-day input:focus-visible + span { outline: 3px solid rgba(44, 110, 237, 0.45); outline-offset: 2px; }
.crm-hours { margin-top: 12px; }
.crm-hours[hidden] { display: none; }
.crm-mode .crm-static { display: flex; gap: 6px; align-items: center; color: var(--crm-muted); }
.crm-card-lead { margin: -8px 0 16px; }
.crm-years { margin-bottom: 8px; }
.crm-year-head { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; }
.crm-year-head .crm-btn { margin-left: auto; }
.crm-year-list { font-size: 0.8125rem; margin-top: 6px; overflow-wrap: anywhere; }
.crm-year-field { max-width: 200px; }
.crm-holiday-rows { display: grid; gap: 10px; }
.crm-holiday-row { display: grid; grid-template-columns: 200px minmax(0, 1fr) 42px; gap: 10px; align-items: center; }
.crm-holiday-row .crm-icon-btn { margin-left: 0; color: var(--crm-muted); }
.crm-actions-split { justify-content: space-between; }
.crm-settings-tabs { margin-top: 0; border-top: 0; border-bottom: 1px solid var(--crm-line); }
@media (max-width: 1199.98px) {
  .crm-fu.has-drawer { grid-template-columns: minmax(0, 1fr) minmax(0, 380px); }
}
@media (max-width: 991.98px) {
  /* The open follow-up comes first in the page flow; the list follows below it. No overlay, no inner scroll. */
  .crm-fu.has-drawer { grid-template-columns: minmax(0, 1fr); }
  .crm-fu.has-drawer .crm-drawer { order: -1; }
}
@media (max-width: 767.98px) {
  .crm-holiday-row { grid-template-columns: minmax(0, 1fr) 42px; }
  .crm-holiday-row .crm-field:nth-child(2) { grid-column: 1 / 2; }
  .crm-holiday-row .crm-icon-btn { grid-row: 1 / span 2; grid-column: 2; }
  .crm-drawer .crm-dl > div { grid-template-columns: minmax(0, 1fr); }
  .crm-day span { min-width: 48px; }
  /* Four status tabs stay on one row at 390. */
  .crm-fu-tabs { flex-wrap: nowrap; overflow-x: auto; gap: 0; }
  .crm-fu-tabs .crm-tab { padding: 10px 7px 8px; font-size: 0.875rem; gap: 4px; }
  .crm-fu-tabs .crm-count { min-width: 18px; height: 18px; padding: 0 5px; font-size: 0.6875rem; }
}
/* ---------------------------------------------------------------- responsive */
@media (max-width: 991.98px) {
  .crm-rail { transform: translateX(-100%); transition: transform 0.2s ease; box-shadow: 0 0 40px rgba(0, 0, 0, 0.3); width: min(300px, 86vw); visibility: hidden; }
  .crm-menu-open .crm-rail { transform: none; visibility: visible; }
  .crm-rail-close { display: inline-grid; }
  .crm-scrim { position: fixed; inset: 0; background: rgba(13, 22, 45, 0.45); z-index: 35; }
  .crm-app { background: var(--crm-canvas); }
  .crm-main-col { margin-left: 0; }
  .crm-header { background: var(--crm-navy); border-bottom: 0; height: 60px; padding: 0 10px; gap: 6px; }
  .crm-menu-btn, .crm-header-brand { display: inline-flex !important; }
  .crm-menu-btn { margin-left: 0; color: #fff; }
  .crm-header-brand { font-size: 1.05rem; gap: 8px; }
  .crm-header-brand .crm-logo { width: 24px; height: 21px; }
  .crm-search { flex: none; width: 42px; height: 42px; padding: 0; justify-content: center; margin-left: auto; border: 0; background: transparent; color: #8C99B8; }
  .crm-search input { display: none; }
  .crm-bell { margin-left: 0; color: #8C99B8 !important; }
  .crm-user-text, .crm-user summary > i { display: none; }
  .crm-user summary { padding: 4px; }
  .crm-user summary:hover { background: transparent; }
  .crm-user .crm-avatar { background: #fff; color: var(--crm-navy); width: 34px; height: 34px; }
  .crm-chooser summary { height: 38px; gap: 8px; padding: 0 8px 0 5px; background: rgba(255, 255, 255, 0.06); border-color: rgba(255, 255, 255, 0.28); color: #fff; }
  .crm-chooser summary:hover, .crm-chooser[open] summary { border-color: rgba(255, 255, 255, 0.5); box-shadow: none; }
  .crm-chooser .crm-mod-icon { width: 26px; height: 26px; border-radius: 7px; font-size: 0.9rem; }
  .crm-chooser-chevron { color: #C9D3EA; }
  .crm-chooser-panel { position: fixed; left: auto; right: 10px; top: 64px; grid-template-columns: repeat(var(--cols, 3), minmax(0, 88px)); gap: 8px; padding: 10px; }
  .crm-mod-tile { padding: 12px 4px 10px; gap: 8px; font-size: 0.8125rem; }
  .crm-mod-tile.is-active { padding: 11px 3px 9px; }
  .crm-mod-tile .crm-mod-icon { width: 38px; height: 38px; font-size: 1.25rem; }
  .crm-content { padding: 16px; gap: 16px; }
  .crm-detail-grid, .crm-groups { grid-template-columns: minmax(0, 1fr); }
  .crm-setup { grid-template-columns: minmax(0, 1fr); gap: 20px; }
}
@media (max-width: 767.98px) {
  .crm-card { padding: 18px; }
  .crm-page-head h1, .crm-h1 { font-size: 1.4rem; }
  .crm-grid-2, .crm-grid-3 { grid-template-columns: minmax(0, 1fr); }
  .crm-table-wrap { display: none; }
  .crm-cards { display: grid; gap: 12px; }
  .crm-filters select, .crm-filters .crm-btn { flex: 1 1 0; }
  .crm-dl > div { grid-template-columns: minmax(0, 1fr); gap: 4px; }
  .crm-cat-row { grid-template-columns: minmax(0, 1fr) 52px 86px; padding: 12px; gap: 8px; }
  .crm-actions .crm-btn { flex: 1 1 auto; }
  .crm-auth-card { padding: 22px; }
  .crm-setup-intro { padding: 20px; }
  .crm-segment a, .crm-segment span { padding: 9px 18px; }
}
@media (prefers-reduced-motion: reduce) {
  .crm-rail, .crm-switch span, .crm-switch span::after, .crm-btn, .crm-nav-link { transition: none !important; }
}

/* ---------------------------------------------------------------- customer brief (Watch / Next / Last done) */
.crm-brief-head { display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; margin-bottom: 14px; }
.crm-brief-head .crm-card-title { margin: 0; display: inline-flex; align-items: center; gap: 8px; }
.crm-brief-lock { font-size: 0.95rem; color: var(--crm-muted); }
.crm-brief-denied { margin: 0; display: flex; gap: 8px; align-items: center; }
.crm-brief-cols { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 20px; }
.crm-brief-col { min-width: 0; display: grid; align-content: start; gap: 10px; }
.crm-brief-col + .crm-brief-col { border-left: 1px solid var(--crm-line); padding-left: 20px; }
.crm-brief-col-head h3 { font-size: 0.9375rem; display: inline-flex; align-items: center; gap: 6px; }
.crm-brief-col-head i { color: var(--crm-blue); }
.crm-brief-list { list-style: none; margin: 0; padding: 0; display: grid; gap: 10px; }
.crm-brief-item, .crm-brief-done li { border: 1px solid var(--crm-line); border-radius: 10px; padding: 10px 12px; min-width: 0; }
.crm-brief-item.is-suggested { border-style: dashed; border-color: var(--crm-line-2); background: var(--crm-subtle); }
.crm-brief-item.is-stale { background: var(--crm-warn-bg); }
.crm-brief-text { margin: 0; font-weight: 500; overflow-wrap: anywhere; }
.crm-brief-meta { margin: 4px 0 0; display: flex; flex-wrap: wrap; gap: 4px 10px; align-items: center; color: var(--crm-muted); font-size: 0.8125rem; }
.crm-brief-meta:empty { display: none; }
.crm-brief-empty { margin: 0; font-size: 0.875rem; }
.crm-tag-ai { background: var(--crm-ai-bg); color: var(--crm-ai-fg); }
.crm-brief-evlist { list-style: none; margin: 6px 0 0; padding: 0; display: flex; flex-wrap: wrap; gap: 4px 10px; font-size: 0.8125rem; }
.crm-brief-evlist li { min-width: 0; overflow-wrap: anywhere; }
.crm-brief-evlist a, .crm-brief-evlist span { display: inline-flex; align-items: center; gap: 4px; }
.crm-brief-evlist span { color: var(--crm-ink-2); }
.crm-brief-actions { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 8px; align-items: flex-start; }
.crm-brief-actions form { margin: 0; }
.crm-brief-panel > summary { list-style: none; cursor: pointer; }
.crm-brief-panel > summary::-webkit-details-marker { display: none; }
.crm-brief-panel[open] { flex-basis: 100%; order: 10; }
.crm-brief-panel[open] > summary { background: var(--crm-info-bg); }
.crm-brief-form { margin-top: 10px; padding: 12px; border: 1px solid var(--crm-line); border-radius: 10px; background: var(--crm-surface); gap: 12px; }
.crm-brief-add { justify-self: start; }
.crm-brief-add[open] { justify-self: stretch; }
.crm-brief-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(140px, 1fr)); gap: 12px; }
.crm-brief-ev { display: grid; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); gap: 8px; }
.crm-brief-evidence { min-width: 0; }
.crm-field input[type=date] { width: 100%; height: 44px; padding: 0 12px; border: 1px solid var(--crm-line-2); border-radius: 10px; background: var(--crm-surface); color: var(--crm-ink); font: inherit; }
.crm-brief-form .crm-check-inline { padding: 6px 10px; }
@media (max-width: 1100px) {
  .crm-brief-cols { grid-template-columns: minmax(0, 1fr); }
  .crm-brief-col + .crm-brief-col { border-left: 0; padding-left: 0; border-top: 1px solid var(--crm-line); padding-top: 16px; }
}
@media (max-width: 480px) {
  .crm-brief-ev { grid-template-columns: minmax(0, 1fr); }
}
.crm-brief-more { position: relative; }
.crm-brief-more > summary { list-style: none; cursor: pointer; width: 32px; height: 32px; display: grid; place-items: center; border: 1px solid var(--crm-line); border-radius: 8px; background: var(--crm-surface); color: var(--crm-ink); }
.crm-brief-more > summary::-webkit-details-marker { display: none; }
.crm-brief-more[open] > summary { background: var(--crm-info-bg); }
.crm-brief-menu { position: absolute; right: 0; top: calc(100% + 4px); z-index: 20; min-width: 150px; background: var(--crm-surface); border: 1px solid var(--crm-line); border-radius: 10px; box-shadow: 0 8px 24px rgba(20, 32, 59, 0.12); padding: 4px; display: grid; }
.crm-brief-menu form { margin: 0; }
.crm-brief-menu a, .crm-brief-menu button { display: flex; align-items: center; gap: 8px; width: 100%; padding: 8px 10px; border: 0; background: none; border-radius: 8px; font: inherit; font-size: 0.875rem; color: var(--crm-ink) !important; text-align: left; cursor: pointer; }
.crm-brief-menu a:hover, .crm-brief-menu button:hover { background: var(--crm-subtle); }
.crm-brief-item > .crm-brief-form { margin-top: 10px; }

/* ---------------------------------------------------------------- C2: accounting facts, documents, keys, accounting link */
.crm-status-line { display: flex; align-items: center; flex-wrap: wrap; gap: 6px; margin: 0 0 12px; color: var(--crm-ink-2); font-size: 0.875rem; }
.crm-facts { display: grid; gap: 16px; margin-bottom: 16px; }
.crm-card-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(240px, 1fr)); gap: 16px; }
.crm-card-grid > .crm-card { margin: 0; }
.crm-fact-wide { grid-column: 1 / -1; }
.crm-aging { display: grid; grid-template-columns: repeat(5, minmax(0, 1fr)); gap: 8px; margin: 0; }
.crm-aging div { display: grid; gap: 2px; padding: 8px; border-radius: 8px; background: var(--crm-canvas); min-width: 0; }
.crm-aging dt { font-size: 0.75rem; color: var(--crm-ink-2); font-weight: 600; }
.crm-aging dd { margin: 0; font-size: 0.875rem; overflow-wrap: anywhere; }
.crm-table-compact th, .crm-table-compact td { padding: 6px 8px; }
.crm-doc-type { display: inline-block; min-width: 2.25rem; padding: 1px 6px; border-radius: 6px; background: var(--crm-info-bg); color: var(--crm-info-fg); font-size: 0.75rem; font-weight: 700; text-align: center; }
.crm-doc-iv, .crm-doc-cs { background: var(--crm-ok-bg); color: var(--crm-ok); }
.crm-doc-or, .crm-doc-cn { background: var(--crm-warn-bg); color: var(--crm-warn-fg); }
.crm-doc-dn { background: var(--crm-err-bg); color: var(--crm-err-fg); }
.crm-badge-open, .crm-badge-partial { background: var(--crm-info-bg); color: var(--crm-info-fg); }
.crm-badge-done { background: var(--crm-ok-bg); color: var(--crm-ok); }
.crm-badge-cancelled { background: var(--crm-chip-bg); color: var(--crm-ink-2); }
.crm-doc-backdrop { position: fixed; inset: 0; background: rgba(22, 37, 76, 0.35); z-index: 1040; }
.crm-doc-drawer { position: fixed; top: 0; right: 0; bottom: 0; width: min(560px, 100vw); overflow-y: auto; padding: 24px; background: var(--crm-surface); box-shadow: -8px 0 24px rgba(22, 37, 76, 0.18); z-index: 1050; }
.crm-doc-drawer h2 { flex: 1; margin: 0; font-size: 1.125rem; }
.crm-chain { display: flex; flex-wrap: wrap; gap: 8px; margin: 0; padding: 0; list-style: none; }
.crm-chain li { display: grid; gap: 2px; padding: 8px 10px; border: 1px solid var(--crm-line); border-radius: 8px; }
.crm-chain li.is-current { border-color: var(--crm-blue); background: var(--crm-info-bg); }
.crm-chain li + li::before { content: none; }
.crm-knockoffs { margin: 0; padding-left: 18px; }
.crm-inline-label { display: inline-flex; align-items: center; gap: 6px; font-size: 0.875rem; }
.crm-key-reveal { border: 1px solid var(--crm-blue); background: var(--crm-info-bg); }
.crm-key-raw input { flex: 1; min-width: 0; font-family: ui-monospace, Menlo, monospace; font-size: 0.8125rem; }
.crm-check-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(280px, 1fr)); gap: 6px 16px; }
.crm-check-grid code, .crm-scope-list code { font-size: 0.75rem; color: var(--crm-ink-2); }
.crm-scope-list { margin: 0; padding: 0; list-style: none; }
.crm-suggestions { display: grid; gap: 6px; margin: 0; padding: 0; list-style: none; }
.crm-suggestions .crm-inline { flex-wrap: wrap; align-items: center; gap: 8px; }
.crm-find { flex-wrap: wrap; gap: 6px; }
.crm-find input[type=search] { min-width: 0; width: 10rem; }
.crm-inline-form { display: inline; }
.crm-link-btn { padding: 0; border: 0; background: none; color: var(--crm-blue); text-decoration: underline; cursor: pointer; font: inherit; }
.crm-book-tabs { margin: 0; }
.crm-field-wide { grid-column: 1 / -1; }
.crm-sub-inline { display: inline-flex; align-items: center; gap: 4px; color: var(--crm-ink-2); font-size: 0.875rem; }
.crm-chips { display: flex; flex-wrap: wrap; align-items: center; gap: 6px; margin: 0; }
.crm-label { display: block; font-weight: 600; margin-bottom: 6px; }
@media (max-width: 640px) {
  .crm-aging { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .crm-doc-drawer { padding: 16px; }
  .crm-find input[type=search] { width: 100%; }
}
.crm-fact-card .crm-dl > div { grid-template-columns: minmax(0, 1fr) auto; align-items: baseline; }
.crm-fact-card .crm-dl dd { text-align: right; white-space: nowrap; overflow-wrap: normal; }
.crm-card-grid { grid-template-columns: repeat(auto-fit, minmax(260px, 1fr)); }
@media (max-width: 767.98px) {
  /* C2 tables stay tables on a phone: one horizontal scroll inside the card, nothing hidden. */
  .crm-table-wrap.crm-table-keep { display: block; overflow-x: auto; overflow-y: hidden; }
  .crm-table-keep .crm-table { min-width: 560px; }
  .crm-fact-card .crm-dl > div { grid-template-columns: minmax(0, 1fr) auto; gap: 8px; }
  .crm-doc-drawer .crm-table-keep .crm-table { min-width: 480px; }
}
/* A wide table scrolls inside its card; it never widens the page (grid/flex children default to min-width: auto). */
.crm-content, .crm-content > *, .crm-card, .crm-facts, .crm-card-grid > * { min-width: 0; }
.crm-table-wrap.crm-table-keep { max-width: 100%; position: relative; }
@media (max-width: 767.98px) {
  /* Stacked rows on phones (Top products, Documents, drawer lines): every value visible, nothing clipped. */
  .crm-table-keep:has(.crm-table-stack) { overflow: visible; border: 0; }
  .crm-table-keep .crm-table.crm-table-stack { min-width: 0; }
  .crm-table-stack thead { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); }
  .crm-table-stack, .crm-table-stack tbody, .crm-table-stack tr, .crm-table-stack td { display: block; width: 100%; }
  .crm-table-stack tr { border: 1px solid var(--crm-line); border-radius: 10px; padding: 8px 12px; margin-bottom: 10px; }
  .crm-table-stack td { display: flex; justify-content: space-between; gap: 12px; padding: 4px 0; border: 0; text-align: right; }
  .crm-table-stack td::before { content: attr(data-label); color: var(--crm-muted); font-weight: 500; text-align: left; }
  .crm-table-stack td[data-label=""]::before { content: none; }
}
/* Accounting link: fixed columns, so Confirm/Unlink sit in the same place on every row and never wrap. */
.crm-table:has(.crm-col-action) { table-layout: fixed; }
.crm-col-customer { width: 26%; } .crm-col-code { width: 32%; } .crm-col-reason { width: 26%; } .crm-col-action { width: 16%; }
.crm-cell-action { text-align: right; white-space: nowrap; }
.crm-cell-action form { display: inline; }
.crm-find-note { display: block; margin-bottom: 6px; }
@media (max-width: 767.98px) { .crm-table:has(.crm-col-action) { min-width: 640px; } }

/* Phase 5: score card, private vibe card, suggestions (AIOS-1643) */
.crm-score-chip { font-weight: 700; }
.crm-score-book + .crm-score-book { border-top: 1px solid var(--crm-line, #E6E8EF); margin-top: 16px; padding-top: 16px; }
.crm-score-head { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; margin: 8px 0 12px; }
.crm-score-grade { display: inline-grid; place-items: center; width: 44px; height: 44px; border-radius: 10px; background: var(--crm-info-bg); color: var(--crm-info-fg); font-size: 1.375rem; font-weight: 700; }
.crm-score-value b { font-size: 1.375rem; }
.crm-score-trend { display: inline-flex; align-items: center; gap: 4px; }
.crm-vibe-label { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; margin-bottom: 12px; }
.crm-sub-title { font-size: 0.9375rem; margin: 16px 0 8px !important; }
.crm-vibe-notes { list-style: none; padding: 0; margin: 0; display: grid; gap: 8px; }
.crm-vibe-notes li { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.crm-vibe-notes form { margin-left: auto; }
.crm-vibe-manage { margin-top: 16px; border-top: 1px solid var(--crm-line, #E6E8EF); padding-top: 12px; }
.crm-vibe-manage summary { cursor: pointer; font-weight: 600; margin-bottom: 8px; }
.crm-sugg-evidence { font-size: 0.8125rem; }
.crm-nowrap { white-space: nowrap; }
.crm-mcard .crm-sugg-actions { margin-top: 10px; }
.crm-sugg-actions { display: flex; gap: 8px; flex-wrap: wrap; justify-content: flex-end; }
.crm-sugg-actions form { display: inline; }
.crm-sugg-actions { align-items: center; flex-wrap: nowrap; }
.crm-section-head .crm-vibe-label { margin-bottom: 0; }
.crm-score-parts { display: grid; gap: 8px; margin: 0 0 4px; max-width: 640px; }
.crm-score-part { display: grid; grid-template-columns: minmax(150px, 190px) minmax(0, 1fr) 2.5rem; align-items: center; gap: 12px; font-size: 0.875rem; }
.crm-score-part > .crm-muted { grid-column: 2 / -1; }
.crm-score-bar { height: 6px; border-radius: 3px; background: var(--crm-canvas); overflow: hidden; }
.crm-score-bar > span { display: block; height: 100%; border-radius: 3px; background: var(--crm-blue); }
.crm-score-part-value { text-align: right; font-variant-numeric: tabular-nums; }
.crm-grid-weights { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 16px 20px; }
@media (max-width: 767.98px) { .crm-grid-weights { grid-template-columns: repeat(2, minmax(0, 1fr)); } }

/* ---------------------------------------------------------------- dark mode (palette from ONE by AIOS, design/one-reference) */
html[data-crm-shell][data-bs-theme="dark"] {
  color-scheme: dark;
  --crm-navy: #0A1428; --crm-navy-2: #14223D; --crm-blue: #2F7BFF; --crm-blue-dark: #0866F9;
  --crm-canvas: #080F1F; --crm-surface: #0D1930; --crm-subtle: #111F38; --crm-chip-bg: #192B49;
  --crm-ink: #F5F8FF; --crm-ink-2: #C3CFE3; --crm-muted: #A9B9D3; --crm-faint: #7487A6;
  --crm-line: #263B5A; --crm-line-2: #2C4464;
  --crm-ok: #19D58B; --crm-ok-bg: rgba(25, 213, 139, 0.14); --crm-off: #F5B66B; --crm-off-bg: rgba(245, 166, 35, 0.14);
  --crm-err: #F87171; --crm-err-bg: rgba(248, 113, 113, 0.14); --crm-err-fg: #FCA5A5; --crm-err-line: #7A3434;
  --crm-info-bg: rgba(47, 123, 255, 0.16); --crm-info-fg: #8FB8FF; --crm-wa: #25C26E;
  --crm-warn-bg: rgba(251, 191, 36, 0.12); --crm-warn-fg: #FBCB5C; --crm-warn-line: #6B5420;
  --crm-ai-bg: rgba(139, 108, 255, 0.18); --crm-ai-fg: #C4B5FD; --crm-glow: rgba(8, 102, 249, 0.22);
}
html[data-crm-shell][data-bs-theme="dark"] .crm-rail { border-right: 1px solid var(--crm-line); }
html[data-crm-shell][data-bs-theme="dark"] .crm-mod-tile .crm-mod-icon { background: color-mix(in srgb, var(--mod) 20%, transparent); }
html[data-crm-shell][data-bs-theme="dark"] .crm-mod-tile.is-active .crm-mod-icon { background: var(--mod); }
html[data-crm-shell][data-bs-theme="dark"] :is(.crm-user-menu, .crm-chooser-panel, .crm-brief-menu, .crm-doc-drawer) { box-shadow: 0 18px 48px rgba(0, 0, 0, 0.45); }
html[data-crm-shell][data-bs-theme="dark"] .crm-avatar { background: var(--crm-chip-bg); color: var(--crm-ink); }
html[data-crm-shell][data-bs-theme="dark"] .crm-user .crm-avatar { background: var(--crm-blue); color: #fff; }
.crm-theme-light, .crm-theme-dark { display: inline-flex; align-items: center; gap: 10px; }
.crm-theme-dark, html[data-bs-theme="dark"] .crm-theme-light { display: none; }
html[data-bs-theme="dark"] .crm-theme-dark { display: inline-flex; }
/* select2 (State picker) follows the field tokens in both themes */
.crm-app .select2-container--default .select2-selection--single { height: 44px; border: 1px solid var(--crm-line-2); border-radius: 10px; background: var(--crm-surface); }
.crm-app .select2-container--default .select2-selection--single .select2-selection__rendered { line-height: 42px; padding-left: 12px; color: var(--crm-ink); }
.crm-app .select2-container--default .select2-selection--single .select2-selection__placeholder { color: var(--crm-faint); }
.crm-app .select2-container--default .select2-selection--single .select2-selection__arrow { height: 42px; right: 6px; }
html[data-crm-shell] .select2-dropdown { background: var(--crm-surface); border-color: var(--crm-line-2); color: var(--crm-ink); }
html[data-crm-shell] .select2-search--dropdown .select2-search__field { background: var(--crm-subtle); border-color: var(--crm-line-2); color: var(--crm-ink); }
html[data-crm-shell] .select2-results__option--selected { background: var(--crm-chip-bg) !important; }
html[data-crm-shell] .select2-results__option--highlighted { background: var(--crm-blue) !important; color: #fff !important; }